Privacy Policy

At HUADEDE (“we”, “our”, “us”), we respect your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have when visiting our website or purchasing our products/services.

1) Information We Collect

• Contact details: name, email, phone number, billing/shipping address.
• Order details: items purchased, sizes/specs, customization notes, order value, payment status (processed via third-party payment providers).
• Support records: messages, attachments, issue descriptions, warranty claims.
• Technical data: IP address, device/browser type, pages viewed, referring URLs, approximate location, cookies or similar IDs.
• Marketing preferences: newsletter opt-ins/opt-outs, campaign interactions.

2) How We Use Your Information

• Process orders, arrange production/fulfillment, and provide customer support.
• Customize products (OEM/ODM) according to your specifications.
• Improve website functionality, product quality, and user experience.
• Send service communications (order updates, policy notices) and—if you consent—marketing messages.
• Prevent fraud, ensure security, and comply with legal obligations.

3) Legal Bases (for EEA/UK Users)

We rely on the following legal bases under GDPR/UK GDPR: performance of a contract (order processing), legitimate interests (site security, product improvement), consent (marketing cookies/emails), and legal obligations (tax/audit records).

4) Cookies & Tracking

We use cookies and similar technologies to remember preferences, analyze traffic, and measure performance. You can manage cookies via your browser settings. Some features may not function correctly if cookies are disabled.

5) Analytics & Advertising

We may use analytics (e.g., Google Analytics) and advertising pixels to understand usage and measure campaigns. These providers may set their own cookies as independent controllers. Check their policies for details.

6) Sharing Your Information

• Service providers: payment processors, hosting/CDN, email/SMS services, quality inspection and logistics partners—bound by contractual confidentiality and data-processing terms.
• Business transfers: if we undergo a merger, acquisition, or asset sale.
• Legal compliance: when required by law or to protect rights, safety, and security.

7) International Data Transfers

Your information may be processed in countries outside your residence. Where required, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses) to protect your data.

8) Data Retention

We keep personal data only as long as necessary for the purposes described above, including legal, tax, and accounting requirements. When no longer needed, we will delete or anonymize the data.

9) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. However, no method of transmission or storage is 100% secure.

10) Your Rights

• EEA/UK: access, rectification, erasure, restriction, portability, and objection; withdraw consent where applicable; lodge a complaint with your supervisory authority.
• California (CCPA/CPRA): right to know, delete, correct, and limit use of sensitive data; right to opt out of sale/share of personal information. Use this link to manage choices: [[Do Not Sell or Share My Personal Information URL]].

11) Children’s Privacy

Our website is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect data from children.

12) Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

13) Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with the updated effective date below.

14) Contact Us

Company: HUADEDE
Phone: 400-9688-994
Address: No. 502, Block B, Lingfeng Yihua, Zhongshan, Guangdong, China